Whenever in this Terms & Conditions a reference is made to any of the following terms, they shall be
defined and interpreted accordingly:
Authorised Users: employees, agents, independent contractors of the Customer or any
other such person authorised expressly or by tacit acceptance by the Customer to use the Services.
Business Day: any day which is not Sunday or Saturday or public holiday in the
Confidential Information: information that is proprietary or confidential and is
clearly labelled as such or identified as Confidential Information in § 7 of the Terms & Conditions.
Customer Data: the data inputted by the Customer, Authorised Users or Miquido on
Customer's behalf for the purpose of using the Services or facilitating the Customer’s or Authorised
User’s use of the Services.
Documentation: documents regarding the Services made available to the Customer by
Miquido in any form (i.a. in a printed form, in electronic form sent by e-mail or online through the
Effective Date: the day the Customer enters into an agreement with Miquido by
an account (filling in a form on the Website and accepting this Terms & Conditions).
Error: a failure of the Services to conform substantially to the Terms &
Conditions or to the Documentation.
Fees: any fees due to Miquido, including the Subscription Fees and other fees
set out in any Services Order.
Hosting Provider: an entity obliged to host the Software and data of the
Customer as described in § 5 of the Terms & Conditions.
Maintenance and Development Services: Services provided by the Supplier
according to a specific Services Order and described in § 5 of the Terms & Conditions.
New Release: a new version of the Software made available by Miquido
which may correct known Errors or contain new or enhanced functionality of the
Normal Business Hours: [9.00 am to 17.00 pm] local time in the
Territory on each Business Day.
Services: any services provided or ensured by Miquido to
the Customer under this Terms & Conditions, including remote
access to the Software during a Subscription Term and
Maintenance and Development Services.
Services Order: an order made by the Customer
concerning Maintenance and Development Services and
special terms of their performance.
Software: online software application, its
modifications, upgrades, patches, New Releases and any
other elements, provided by Miquido as part of the
Services and relevant licenses.
Standard Customer Support: Customer support services
provided by the Supplier to the Customer concerning
Services. Services within Standard Customer Support are
provided during Normal Business Hours and include email
support in all matters concerning: registration and
account information, as well as receiving notifications
concerning technical issues sent by e-mail or a
dedicated form within the application.
Subscription Fees: the subscription fees payable by the
Customer to Miquido for the Services for each
Subscription Term: each consecutive 30 days when the Services are made available to
Customer. A Subscription Term begins on the Effective Date (in case the Customer creates an account
the same organisation for the second or any other consecutive time) or on the first day after the
the previous Subscription Term in case of a continuation of Services.
Terms & Conditions: this document and any attached appendices or its amendment.
Territory: the territory of the Republic of Poland.
Trial Period: a period defined in § 6 section 1 of this Terms & Conditions.
Website: the website located at: quidlo.com and its